Mitigate FCA non-compliance guidance from experts

Protect all your customers with a service aligned to FCA standards

13:30-14:30 (UK) on 2 July 2025

Join our expert panel — Andrew Gething (MorganAsh), Julie Walker (BSI) , and Emma Gibbons (payplan) — as they explore the critical challenges organizations face in managing vulnerability data.

Discover practical strategies to overcome these hurdles and deliver better outcomes for customers in vulnerable situations. The FCA is repeatedly referring to firms needing data to manage vulnerability and meet Consumer Duty.

Our webinar will explore and explain what data are the FCA referring to and how this fits with BS ISO 22458 on vulnerability management. What data is required – how is that stored and managed.

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Unlocking clarity: The challenges in managing customer vulnerability data

Protect all your customers with a service aligned to FCA standards