In today’s interconnected world, technology continues to advance, presenting new opportunities and challenges for businesses. As providers of IT services, it’s important to not only make sure the appropriate IT services are delivered but that they adapt and align with business objectives. To get the most benefits from the digital world, organizations see IT services as a starting point and, at the heart of their transformation process, which is quite logical in many ways.
Whether you’re an internal IT service department or an external IT service provider, delivering a quality service valued by your stakeholders is essential.
Join our expert discussing:
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Positioning of the IT service management in digital transformation
- Risks and opportunities associated with driving digital transformation
- Keeping IT service management at the heart of the transformation process
Speakers:
Kursad Yuce, Head of Digital Trust at BSI MEA
Kursad has 12 years of experience in Business Continuity, Disaster Recovery, Crisis Management, Information Security and IT Service Management. His scope of activities ranges from conducting training to operation, testing-exercising and auditing within a number of industries. Kursad's main interests are ISO 22301, ISO 31000, BS 11200, ISO/IEC 27001, and ISO/IEC 20000-1.
For more information, visit Digital Trust