Inspiring trust for a more resilient world.

IATF OEM’s share their customer satisfaction data

In March 2020 the IATF introduced an operational change to the IATF 16949 certification scheme. The change relates to the introduction of a new process to monitor IATF OEM Tier 1 supplier performance which is to be managed by IATF 16949 certification bodies.

Rob Brown, BSI’s Global Head of Automotive, will talk you through the changes and what it means to you and your organization. 

What will you learn:

- Which IATF OEMs are currently participating in the initiative
- How the data is provided and how often
- How the data will be shared with the IATF certification bodies
- Mandated actions for the IATF certification bodies
- The consequences to a poor customer satisfaction rating
- Q and A session

You will also have a chance to ask Rob questions via the webinar chat. If you would like to send in your question prior to the webinar please email IATF16949@bsigroup.com

Please complete the form to register for the webinar.

 

I have read the BSI Privacy Notice and consent to the processing of my personal data