Many of the leading non-conformances in 2019 involved the ineffective application of the process approach. While not new, it is still often poorly understood or implemented, and the clear benefits are not realized.
Mapping your business with a clear and simple top-level value stream map can itself help staff, new and old, better understand the organization and make it work better. Add the next link, the process definitions, and you can galvanize ownership, empowerment, effectiveness and improvement.
To really drive improvement, you need metrics that are relevant, and linked to both the top-level business objectives and to the needs of the internal customer; get these right and you will always meet the needs of the external customer! Download this on demand webinar to hear from BSI’s Global Head of Aerospace, Brendon Hill, on how to effectively apply the process approach in aerospace.
To discover more about BSI’s aerospace solutions, visit https://www.bsigroup.com/en-GB/Aerospace/