...making excellence a habit.

We Love the Process Approach

Date: Friday, March 15, 2019

Time: 11 am - 12pm ET

Your Host: Lucas Coplon

About this event

The Aerospace Quality Management System standards (AS/EN/9100-series) and ISO 9001 are based on the principles of the Process Approach. This is not new, but is often poorly understood or implemented, meaning that the clear benefits are not realized.

Mapping your business with a clear and simple top-level value stream map can itself help staff, new and old, better understand the organization and make it work better. Add the next link, the process definitions, and you can galvanize ownership, empowerment, effectiveness and improvement. 

To really drive improvement you need metrics that are relevant, and linked to both the top level business objectives and to the needs of the internal customer; get these right and you will always meet the needs of the external customer!

Join BSI’s Global Aerospace expert, Brendon Hill, for a webinar covering all these aspects, and help drive your business forward.

About the Presenter

Brendon Hill has been in aviation and engineering for 40 years, including 26 years as a British Army Officer & Aircraft Engineer, serving in many theaters of operation as well as in Quality Management roles.

He has been in business assurance and certification for 10 years, 4 with BSI where he has developed BSI’s services for aerospace. He has also worked in the industry as a Group Quality Manager for three factories; two CNC manufacturing which supplied aerospace as well as other sectors.

Please register for this webinar by providing the information requested. You will receive a confirmation email soon after completion. 

Thank you for your interest in our webinar.


Please see the BSI Privacy Notice for further information regarding your rights.

I have read the BSI Privacy Notice and consent

to the processing of my personal data.